Answers for all your doubts, always at your service
Where are you located?
Our Resort is situated in the Marche region in the province of Pesaro Urbino, specifically in the locality of Marotta. We are in a privileged position: directly by the sea, with no roads to cross. In front of the Bungalows, there is only the beach and the sea.
Can I cook for my child? What can I find there with you?
We have a self-service kitchen available 24/24, where basic preparations for feeding children and infants are available, such as vegetable or meat broth, pureed vegetables, and cheese. The kitchen is equipped with dishes and appliances.
Is the pool suitable for young children?
Certainly, the pool has three levels of depth: the deepest is about 145 cm. Furthermore, a lifeguard is present to ensure safety.
What are the differences between the various types of rooms?
What differentiates the rooms is the location and available area. While the interior equipment of the rooms is similar. For more details about the rooms, you can visit the dedicated page.
Is there Wi-Fi?
Yes, it's free everywhere, the password will be provided directly at check-in.
Is there parking?
Parking space is available on request at the price of € 3 per day for the entire stay, except for beach rooms, which is included, Parking is outside (unattended).
And if my child falls ill during the stay?
No problem, the paediatric emergency room of the Fano hospital is only 20 km away and the Senigallia hospital is only 9 km away.
Are pets allowed? Is there a supplement?
Pets are allowed with a supplement of €10 per day.
However, we remind you that regarding swimming in the sea, regulations (ordinance of the Harbor Master's Office) do not allow dogs to swim in the area in front of the Resort.
There is a special area of the Municipality less than 1 km away where it is allowed to take them for a swim.
Animals, for sanitary hygiene reasons, are not allowed in the restaurant area and common areas (restaurant area, bar area, and pool area), as well as out of respect for those who do not have a dog.
What should we bring for the children?
The hotel is equipped with the necessary items. In the room, you can request camping cots with corresponding bedding, bathtubs for bathing, toilet reducers, stools/boosters, and side safety rails. For other specific needs, we recommend asking during the booking phase.
Do I need to bring linens like sheets and towels?
No, we provide both bed linen (including camp beds) and towels. the daily tidying up of the room includes a change of towels every other day and a change of bed linen once a week. Any additional changes will incur an extra charge.
Is your beach sandy or pebbly?
Do you need special shoes for children?
Our beach consists of small and medium-sized white pebbles. For children and adults, we suggest wearing slippers. In addition, we have created the ‘Baby Beach’, a play area with plenty of sand ideal for building castles and equipped with various games for the little ones.
What is included in the beach offer?
The offer includes one beach umbrella, one sunbed and one deckchair for each room in the comfort and easy categories located in the second and third sea row (not assigned).
Beach rooms, on the other hand, include and are assigned a beach umbrella, two sunbeds and a deckchair in the first sea row.
If you would like additional sunbeds or deckchairs, you can request them during your stay, at an additional cost of €10 per day. Please note that it is not possible to replace the deckchair with a sunbed.
What time is check-in?
Rooms will be available from 3:30 am. Check-in is scheduled for lunchtime, which includes the meal.
If you arrive before that time, you will already be able to enjoy all the services offered by the All Inclusive Experience holiday.
Pack a beach bag, as we will provide you with your own parasol from 10am.
What time is check-out?
We kindly ask guest families to check-out by 9:30 AM.
Is lunch included on the day of arrival and departure?
The live-cooking buffet and pizzeria lunch is served from 12:30 AM to 2:00 PM. Lunch is included on the day of arrival, no prior notice is required. On the day of departure, the stay ends with the breakfast service.
Does your restaurant offer gluten-free cuisine? And in case of allergies or intolerances?
Our restaurant does not have AIC certification, but over the years, we have hosted several adults and children with celiac disease; our kitchen is always attentive and accommodating to the needs and considerations of the case. During meals, the Chef and the Maître d'hôtel will advise you on what buffet (served) items you can eat, or alternatively, a specially prepared dish will be offered. I also inform you that breakfast biscuits, bread, and pasta for celiacs are always available; other special foods should be provided by the customer.
Our menu always offers a rich variety of dishes, including appetizers, first courses, main courses, and side dishes. However, it is possible to request menu variations for those with dietary issues (celiac disease, intolerances, allergies), at no additional cost. We ask you to communicate this during the booking process for organizational reasons.
All-Inclusive: what is included in the price?
This formula includes food, lodging, and entertainment services, along with other services designed for children's enjoyment and parental assistance to make the stay for the whole family easy and comfortable. Discover the included services.
The tourist tax is excluded from the estimate.
What do the children do during the day?
Our animation team offers a very rich program of daily activities and is divided by age groups.
And if I have to cancel my vacation?
You can review our booking conditions.
And if I need to reach you by train?
The nearest station is Marotta - Mondolfo, about 3 km away, or the Senigallia station, which is about 6 km away; in both cases, it is necessary to use the taxi service to reach us (we do not have a shuttle service). We recommend using the Senigallia station as there is a 24-hour taxi service available, while in Marotta, it is only available upon request.